Privacy Policy

Last updated on February 6, 2026.

Terms of Use
Terms & Conditions of Sale
Returns & Refunds Policy
Cookies Policy

1. Introduction

This Privacy Policy explains how Original Formula Ltd (“we”, “us”, “our”) collects, uses and protects your personal data when you visit or make a purchase from www.pomi-t.co.uk (the “Site”).

We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with UK data protection law.

2. Who We Are (Data Controller)

Data Controller:

Original Formula Ltd

71–75 Shelton Street

Covent Garden

London WC2H 9JQ

United Kingdom

Email: info@originalformula.co.uk

We are responsible for deciding how your personal data is collected and used.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide to Us

  • name

  • billing and delivery address

  • email address

  • phone number

  • order details and purchase history

  • communications with us (emails, support requests)

3.2 Information Collected Automatically

When you use the Site, we may automatically collect:

  • IP address

  • browser type and version

  • device information

  • pages visited and interactions on the Site

This data helps us understand how the Site is used and improve its performance.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • to process and fulfil your orders

  • to manage payments, deliveries and returns

  • to communicate with you about your order or enquiries

  • to comply with legal and regulatory obligations

  • to improve and secure the Site

We do not sell your personal data to third parties.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contract – to perform our contract with you when you place an order

  • Legal obligation – to comply with tax, accounting and consumer law

  • Legitimate interests – to operate and improve our business and Site

  • Consent – where required (e.g. marketing emails)

You may withdraw your consent at any time.

6. Marketing Communications

If you opt in, we may send you marketing communications about Pomi-T®.

You can unsubscribe at any time by:

  • clicking the unsubscribe link in any email, or

  • contacting us at info@originalformula.co.uk

We do not send marketing emails without your consent.

7. Sharing Your Data

We may share your personal data with trusted third parties, only where necessary:

  • payment providers (e.g. Stripe)

  • delivery and fulfilment partners

  • IT and website service providers

  • professional advisers (e.g. accountants, legal advisers)

All third parties are required to handle your data securely and lawfully.

8. International Transfers

Some service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations; or

  • standard contractual clauses approved for international data transfers.

9. Data Retention

We retain your personal data only for as long as necessary:

  • order and payment records: as required by law

  • customer communications: as needed to resolve enquiries

  • marketing data: until you withdraw consent

When no longer required, data is securely deleted or anonymised.

10. Your Rights

Under UK data protection law, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data (where applicable)

  • restrict or object to processing

  • request data portability

  • lodge a complaint with the ICO

To exercise your rights, contact us at info@originalformula.co.uk.

11. Cookies

We use cookies and similar technologies to operate and improve the Site.

For detailed information about cookies, please see our Cookie Policy (if applicable).

12. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

However, no method of transmission over the internet is completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The version published on the Site is the version that applies at the time you use it.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@originalformula.co.uk

Address: Original Formula Ltd, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, UK